How the Review
The Review Filter manages your business's online reviews and provides the option to alert management of negative reviews. As a business, you want to generate positive reviews that impact your business, helping it grown. You also want to correctly manage those negative online reviews as soon as possible, when they happen.
The Review Filter Process:
Step 1: Direct your customers and prospects to your website, to the page your review filter is placed.
A) If the review is a negative review, 1 to 2 stars, the consumer will be prompted to enter their name, phone, email, and comment on their experience. This information is directly send to management.
B) If the review is a positive review, 3-5 stars, the consumer will be prompted to post their review online to the major review websites. Depending on online strategy, these review sites are Google Plus, Yelp, Facebook, Urbanspoon, healthgrades, etc. WebMarkets can integrate with most review sites when customization is needed.
This is a great tactic to generate positive reviews for your business and correctly manage any unhappy customers.
Contact WebMarkets For Details About The Online Review Filter
Call us Today